June 26, 2017 - New Enhanced Text Messaging Error Reporting

As we all well know, text messaging is becoming an increasingly effective tool when communicating with patients and now, working with our integrated text chat and automated text messaging features, you have the ability to view message delivery errors right within the toolbar.


 

 

 

If a text message fails to be delivered after it is sent, Recall System Pro will display the failed message status in the Text Chat tab...

 If an SMS message fails after it is sent, Recall System Pro will display the failed message status in either the Text Chat Window...

 

 

 

 

 

..the Automated Text Messages tab.... 

 ..the Automated Text Messages Window.... 

 

 

 

...and the Summary tab.

The message will be remain gray in color until such point as an error is returned. 


Further information about the errors can be found on the Patient Messaging Help button at the top of the page. 

hlp_refreshCaptureedit.JPG

These updates have been automatically enabled for you and are now available in your Recall System Pro Toolbar. If not visible, please log out and then log back in to Recall System Pro or contact us for further support at 1-800-651-8603 ext 1 or email to support@recallsystem.com

Thank you for using Recall System Pro!!