The model of “leadership from the top” is based upon a system of authority, power and control that has exhausted its value and is predisposed to producing mediocre results.
In order for dental practices to be truly successful (provide healthy and productive work environments and high standards of treatment, service and care to patients), leadership is required at all levels of a practice. Leadership is no longer the sole responsibility of the dentist, office manager or other staff members who have decision making authority.
The opportunity for leadership is not restricted by ones position or authority. Leadership represents an opportunity for all staff members to grow as individuals and contribute value to the workplace.