Taking Responsibility to Solve Problems

Problems and conflict occur as a natural part of day to day work life and represent opportunities for learning and growth.  Successful teams understand that problems and conflict occur in the workplace and they do not allow problems or conflict to undermine their commitment to their goals or other team members.

The success of a dental practice is dependent upon the ability to solve operational problems.  Problem solving requires that team members demonstrate composure and initiative related to correcting problem situations.  The lack of team member commitment or initiative towards problem solving results in creating a work environment where team members complain about how things could be or should be while waiting for others to fix problems or implement positive change. 

The resolution of problems and conflict through open, direct and responsible communication can serve as valuable learning opportunities as well as contribute to the development of positive working relationships.

 “Problems are only opportunities in work clothes.”

                                              Henry J. Kaiser