If you are a practice experiencing a high percentage of cancellations or patients failing to show for their appointments we have something that can help. The reason we organize the confirmation lists the way we do in Recall System Pro is so that if you so choose, you can reach out to patients sooner. Giving them a bit more notice to honor their appointment.
From our experience, there is a direct correlation between late confirmations and cancellations and no shows - meaning the sooner an appointment is confirmed, the less likely the patient will miss the appointment. A little bit of focus on your one week list can make a huge impact on your missed/cancelled appointments.
If during the attempt to confirm the patient requires movement, you have more time to deal with the request and can use features like our short notice tool to fill the gap that is created.