Good Staff vs Great Staff

What separates the good from the great? A great staff person:

Demonstrates thoroughness, attention to detail and consistency related to job performance (maintains high standards of individual job performance).

Follows the systems and policies of a practice or follows procedures to change and improve them.

Demonstrates the ability to effectively service, interact and communicate with patients (maintains high standards of patient service).

Demonstrates the ability to effectively work with others including providing others with immediate, honest and responsible feedback related to problems, issues or concerns (maintains high standards of teamwork and communication).

Accepts personal responsibility for the quality of their working relationships and the influence of their conduct (communications, actions and attitudes) on the workplace.

Acquires the necessary knowledge and skills to satisfy job expectations and achieve self-development goals.

Maintains high expectations (of self and others) related to the goals, objectives and standards of a practice.